Digital checkout prompts now appear across many kinds of service businesses. Surveys show a changing and confusing tipping landscape, with disagreement about whether customers or employers should carry workers' compensation.
◈ CURRENT STATUSConsumer debate · tipping expectationsAs of October 13, 2026 · Source ↗
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JURY QUESTION / COMMUNITY OPINION, NOT A COURT VERDICT
Should tipping prompts be removed from counter-service checkout?
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Yes, pay wages instead ↔ No, let customers decide
THE RECORD
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Digital checkout prompts now appear across many kinds of service businesses. Surveys show a changing and confusing tipping landscape, with disagreement about whether customers or employers should carry workers' compensation.